Terms & Conditions
- Buyers can purchase gold coins by using debit card / internet banking (list of accepted banks is available in the payment gateway screen)
- Cash on delivery option will not be available.
- Buyer has to register his/her details in our website before moving to order an item
- Gold coins ranging from 2 gm to 50 gm will be available for purchase
- Maximum quantity can be ordered in a single purchase is 50 gm.
- Free door delivery of ordered gold will be available
- Only the gold coin/bars shown under “Our products” category will be available for order.
- Persons above 18 years of age and having Indian Nationality are only allowed to purchase / order gold coin/bar through our website.
- Customer has to provide two ID proof numbers for purchasing gold coins (one photo ID and one address proof)
- Gold coin/bar will be delivered within seven working days
- Gold coin/bar will be delivered only in the delivery address provided by the buyer at the time of ordering.
- Gold coin/bar will not be delivered to any of the authorized representatives of the buyer (other than the person mentioned in the delivery address).
- Gold coin/bar will be delivered to the buyer only after verifying the two id proofs against the original which is updated in our website at the time of registering.
- If buyer makes double payment for a single transaction, such amount will be refunded within seven working days.
- Once the order is successful and amount is credited in our account, customer has to take delivery of such gold coin/bar. Cancellation of order and refund of the paid amount is not permitted.
- 24 kt 999 pure gold coin/bar will be delivered against the orders placed.
- Deity selected at the time of ordering will not be allowed to change and no request to change the deity on delivery will be entertained.
- Buyer has to ensure that the quantity (in grams and in numbers) matches with the ordered ones before signing the acknowledgement receipt. No complaints after the acceptance of ordered coin/bar will be entertained.
- Purity certificate of the coins are printed in the gold coin packs.
- If the bank rejects to honour the payment transaction made by the buyer towards an order to purchase gold coin/bar, Muthoot Precious Metals Corporation shall have the right to not dispatch/ship the order without any liability.
- Delivery of gold coins outside the country is not permitted.
- All taxes/duties on the date of ordering the coin/bar will be applicable. Each state shall have different taxation policy which will be applicable at the time of ordering the gold coin/bar.
- If any dispute arises the legal jurisdiction will only be at Ernakulam.
